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Hi there, mandyhenderson.
Did you encounter any prompts or error messages when transferring funds from QuickBooks Checking?
If so, I recommend reaching out to our live support team during their available hours, as they have the tools to look into this issue in more detail.
Here’s how:
- Sign-in to your QuickBooks Online company, then click the Help button.
- Choose the Search bar and enter your question.
- Click Contact Us.
- Select Yes, then choose Yes, connect me to connect with an expert.
If you have further questions, comment below.
