I had a client withdraw a chargeback after it was in her favor (I didn't dispute it). How long before I get the refund funds originally deducted from the chargeback?

Hello there, @rclayton.

I'll be glad to share with you some insights about a chargeback. I'll make sure you'll be able to track the refund funds.

For a chargeback, once the card issuer receives all the documents needed, it can take up to 90 days for them to make a decision.

Refer to this article to know more about handling a chargeback: Handle chargebacks and retrieval requests for QuickBooks Payments.

If you want to confirm the status, you can contact the Payments Support team.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?) at the top right.
3. Choose Assistant.
4. Select or type Talk to a human.
5. Enter your concern, then select I still need a human.
6. Choose a way to contact us:
7. Chat or Callback.

Additionally, check on this article as your reference in tracking and managing chargebacks: Track and manage chargebacks.

Let me know if I can be of additional assistance. I'm always around to answer your questions. Have a great day!