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lwilson-nvmm
Level 1

I have received notices in QBO that state "Deposit on hold" it states "We need some info from you before we can release funds to your account. I didn't get an email

The notice also states "Check your email for details" - I can't find any emails. What do I do?

1 Comment 1
KayePe
QuickBooks Team

I have received notices in QBO that state "Deposit on hold" it states "We need some info from you before we can release funds to your account. I didn't get an email

You can also check your spam and junk folders to see if the email about the deposit on hold is there, lwilson.

 

If you can't locate the email, please contact our Live Support team. They can guide you through the necessary steps to assist you with your deposit process.

 

To reach out, here's how:

 

  1. Inside QuickBooks Online, navigate to the Menu button.
  2. Select the Help option.
  3. Choose the Ask QB assistant a question.
  4. Enter "Contact Support" and click Contact a Human.
  5. Follow the prompts, then choose a way to connect with us.

 

Various reports are available in QBO to monitor your best sellers, cost of goods, or inventory levels. To find the reports that best fit your business needs, please refer to the article: Use reports to see your sales and inventory status.

 

 Know that the Community forum is here to assist you with QBO concerns. We look forward to helping you again to keep your financial management efficient.

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