I just got an email from Intuit saying an invoice was paid. I guess my client used the pay by credit card/bank act feature, but I hadn't linked my bank. Where did $ go?

A seamless and efficient way to settle invoices enhances customer experience, Chad. I got details on where customer payments go after they pay your invoices in QuickBooks Self-employed (QBSE).

QuickBooks will deposit the invoice payment to the bank you registered when you signed up for QuickBooks Payments. You can verify which bank account is associated with receiving customer payments through the Merchant Service Center. Here's how:

1. Sign in to the Merchant Service Center.
2. Click on Account, then select Account Profile.
3. In the Deposit Account Information section, you'll see the bank account.

If you haven't added this bank account to your QBSE, you can follow the steps below based on where you're using QBSE.

On a web browser:

1. Select the Profile icon and then click Bank accounts.
2. In the search box, enter the name or URL of your bank. Then select Continue. If you've already connected an account before, select Connect another.
3. Enter the sign-in info you use for your bank's website.
4. When you’re ready, hit Connect securely.

On an iPhone or iPad (iOS):

1. Press the Profile icon.
2. Select Settings and then Bank accounts.
3. Tap the Plus (+) Icon.
4. Search for your bank by name or URL.
5. Enter the sign-in info you use for your bank's website.
6. When you're ready, hit Sign-in.

On a phone or tablet with Android:

1. Tap the Menu ☰ icon.
2. Select Settings and then Bank accounts.
3. Press the Plus (+) Icon.
4. Search for your bank by name or URL.
5. Enter the sign-in info you use for your bank's website.
6. When you're ready, hit Sign-in.

Once done, QuickBooks will automatically download your recent bank transactions. You can learn more about this feature through this resource: Connect bank and credit card accounts to QBSE.

Moreover, processing payments in QuickBooks will take up to 5 business days before they show on your bank account. If this is the first time, early deposits take a bit longer. Navigate this article to learn more about the status of your deposits: Why are my Funds on Hold?

Once everything is ready, customer payments will be deposited much faster, depending on your deposit schedule. Learn more about this feature through this resource: Find out when QuickBooks Payments deposits customer payments.

When transactions are downloaded, categorize them to organize your income and expenses. This process will help you know what areas of your self-employed business have the biggest impact.

Knowing which bank account invoice payments go into in QBSE is essential for accurate financial tracking. If you have other questions about invoice payments, comment below. We're always around and happy to help.