Connect with and learn from others in the QuickBooks Community.
It looks like you're referring to QuickBooks Cash, Reedandt. Let me route you to the right department.
I suggest reaching out to Payments support so an agent can check the pin update. Here's how:
You can take note of the support hours so you'll get in touch with an agent immediately.
Don't hesitate to let us know if you have other concerns. We're just one post away. Keep safe!