We want to ensure that our customer's concerns is resolve as soon as possible, @carneshauling-gm.
For me to do so, may I ask for more details on the assistance you need about the closed you're referring when accepting payments? So I can get a better picture of what's happening and ensure we are on the same page.
I'll be looking forward to hearing back from you. I'll do whatever it takes to make sure your problems are addressed. Have a great day.