There's another way of activating online payments aside from doing it inside QuickBooks, Hector.
To do that, you can go to the QuickBooks Payments website to sign up for the service. Here's how:
- Go to this link and click Get started or Sign up for Payments: https://quickbooks.intuit.com/money/see-plans/
- Follow the following steps to create your account.

If you're getting the same result on the website, I'd suggest reaching out to our live support team. They can take a closer look at this to determine what's causing the issue and make sure you can activate QuickBooks Payments.
Here's how to reach out to them:
- Click Help in the upper-right-hand corner, then click Contact Us.
- Provide a short description of your concern and click Continue.
- Choose between Chat or Callback.
Let me know if you need anything else.