Hi there, @KickChick.
Welcome to the Community. I'm here to provide assistance with removing the credit that was showing after deleting an invoice in QuickBooks Desktop.
You'll need to delete the payment that was associated with the deleted or voided invoice.
To do that:
This way credits that are showing will be removed.
Also, you can check out this article about removing credit from an invoice in QuickBooks Desktop for your future reference: Remove or unapply a credit from an invoice or bill.
That should do it! Keep me posted if you have any other question with this concern. I'll be here to provide additional assistance. Wishing you and your business continued success.
You should never Void or Delete past due invoices. You just changed Sales and Financial history, and if there was sales taxes, you just affected that, as well.
For an invoice that won't be paid, you offset that with a Credit Memo for the customer. This is a Write off.
If you still have a Credit, you have too many Payments listed.
Can you "unvoid" a customer invoice and put it back to original dispostion? There was a payment applied as well.
Good day, @Transform SR.
Let me share some information on what happens to your invoice once it is deleted.
First, when invoices are voided it retain the information like the date, the items, the name of the customer, invoice number etc. QuickBooks just zeroes out the amount of the voided transaction. Currently, voided invoices cannot be "unvoided".
To get the details of the deleted invoice, you can open your Audit Trail report. This lists each accounting transaction and any additions, deletions, or modifications done to your company file.
Once you accessed the audit trail report, copy the information and recreate the invoice in your QuickBooks.
You can always visit us here in the Community if you have other questions about applying payments to your customer's invoices. I'm here to help.