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Level 1

I want to be able to take online payments with quickbooks online. I put in my bank info but it says QB online cant process payments for me, why is that?

 
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Level 13

I want to be able to take online payments with quickbooks online. I put in my bank info but it says QB online cant process payments for me, why is that?

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Moderator

I want to be able to take online payments with quickbooks online. I put in my bank info but it says QB online cant process payments for me, why is that?

Hi @pch9vn,

 

Sorry to hear you're getting that message.  There are multiple reasons why an application for a payments account may be declined.  To protect your security, I can't share details of your application in this public forum.  However, our payments team will be able to go over the specifics of your application.  I would suggest reaching out to them.

 

Here are the contact options for the payments team:

 

Contact Payments Support

 

They will be able to get you to the operations team, who can shed some insight into your application.

 

Thanks,

Lucas

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