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pch9vn
Level 1
 
2 Comments
Fiat Lux - ASIA
Level 15
LucasMicromatis
Moderator

Hi @pch9vn,

 

Sorry to hear you're getting that message.  There are multiple reasons why an application for a payments account may be declined.  To protect your security, I can't share details of your application in this public forum.  However, our payments team will be able to go over the specifics of your application.  I would suggest reaching out to them.

 

Here are the contact options for the payments team:

 

Contact Payments Support

 

They will be able to get you to the operations team, who can shed some insight into your application.

 

Thanks,

Lucas

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