We understand how important it is for you to have this issue resolved, especially after being blocked for over two years. Engel.
To ensure your request is addressed effectively, we recommend contacting our Payments Support Team directly. They specialize in these matters and will be able to assist you in reviewing your account for reactivation.
Here is how you can reach them:
- Log in to your QuickBooks Online (QBO) account.
- Click on the Help (?) icon in the top right corner.
- Select the Search tab.
- Choose Contact Us and pick a relevant topic to be connected with the right expert.
- Once selected, you can choose your preferred method of communication either through a Callback or by starting a Chat.
For your reference, you can visit this list of articles that you can read about Merchant Services questions like funding status and managing payment accounts: Merchant services enable credit card and eChecks processing.
If you have other concerns, please don't hesitate to place a comment below. We're ready to help you anytime you need.