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Claufman
Level 1

if I set up qb bill payments with the wrong account how do i clear the checks?

 
1 Comment 1
FateCandylaneT
QuickBooks Team

if I set up qb bill payments with the wrong account how do i clear the checks?

You’ll need to identify the payments linked to the wrong account and void or delete the incorrect bill payment checks, Claufman.

 

In your QuickBooks Online account, locate the bill payment check transaction on the expenses page or in your account register. To do this:

 

  1. Navigate to My apps from the left menu panel and select Expense transactions under the Expenses & Bills dropdown.
  2. Find the incorrect bill payment check entry and click View/Edit.
  3. From there, select More from the options below.
  4. Then, choose Void or Delete.

 

Please know that voiding the entry changes the amount to zero, but keeps a record of the transaction in QBO. On the other hand, deleting it will completely remove them from the books.

 

 

Once done, you’ll need to re-enter it with the appropriate account. This will properly record the payment against the correct account and clear your bills.

 

If there’s anything else you need further assistance with, feel free to let us know in the comments below.

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