I want to make sure you're getting the right support in verifying the charges you've received. With that being said, may I ask what is the description of the charge?
There would be a need for us to pull up your account's billing history to check on the charges. Since the Community page is public forum, I'd recommend contacting our Customer Care Team. A specialist will be able to access your account on a secured environment and provide the information that you need.
I have a client that is receiving multiple charges on his credit card from Intuit. I figured out one is for his online account, but there are 2 others that I do not know what they are for. Just picked up this client in the last couple of months and he asked me to check on it. One monthly charge is for $228 and the other is for $40. Do you have any recurring fees at these prices. He just wants assurance he is paying for something he needs. Thank you.
It's great to see a new face here in the Community. To receive the best answer for what these charges are for, then I recommend contacting our Customer Support Team. They'll be able to look further into your account to see why your client is being charged $228 and $40. Here's how to get in touch with them depending on which product you use:
Go to the Help icon in the top right-hand corner.
Press Contact Us.
Type in your question and click Let's Talk.
Scroll down and choose to Get a Callback.
Go to the Help menu.
Pick QuickBooks Desktop Help.
Tap Contact Us.
Do steps 3-4 from above.
I'm only a post away if you need me. Have a great day!