Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowI have a client that receives one payment that covers multiple different client invoices. How do I apply these payments?
For example, they received an ACH deposit for $1000. This deposit covers invoices for Client A in the amount of $250, Client B in the amount of $200, Client C in the amount of $550; How do I apply this to clear out these invoices. Currently they are depositing the money to as a separate client so the money just sits there and never clears anything out.
Hello @kwaite,
Welcome to the Community. I can share some information about how to clear the invoices in QuickBooks.
Currently, the option to link a deposit to multiple different client invoices is unavailable. You'll need to enter the payments manually and deposit them into the Undeposited Funds account.
This way, you'll be able to merge and deposit them as a single ACH transaction on your register. Before you start, I suggest deleting the deposit showing as a separate client in the system.
To delete:
Once done, you can go through each invoice and make a payment. Here's how:
After recording the payments, your transactions should now reflect in the Undeposited Funds account. The next step would be to enter them into your bank account as a single ACH deposit.
Please follow these steps:
I've also attached an article you can use to learn how to apply a bank deposit to multiple invoices for a single client in QuickBooks: How to link a bank deposit to an invoice.
Fill me in if you have additional questions about the process in QBO. I'm always here to help. Take care always.
Thank you for your help. Let me shed a little more light on my situation. This is a new to me client and they have not been using QBO correctly for many years. The Client account that is only receiving deposits has transactions that go back to 2015 that I need to clear, but no invoices in that clients' name to go with the deposits.
Also, if I delete the deposits that have come through the bank feed, will that not affect the reconciliations?
Thanks for adding some details on your current situation, kwaite.
When you're unable to find any matching invoices for this deposit, it's possible that the transactions are already reconciled.
You'll want to run the Transaction Detail by Account and customize the report to view the reconcile status and filter it by clients.
Here are the steps:
If the invoices are already reconciled, then there's no need to add the deposit that is showing up in the For review tab of the Banking page.
What you can do is to exclude the deposit. Note: Deleting a transaction that is still in the For review page will not affect the previous reconciliations.
Before doing so, I recommend consulting your accountant for advice if you're unsure about the process.
To delete, you must exclude the transaction first.
Here's how:
Finally, go to the Excluded tab and delete the deposit from there.
To learn more about adding the downloaded transactions, reconciliation, different reports, and how you can customize them, check out these articles:
Fix issues for accounts you've reconciled in the past in QuickBooks Online
Please let me know if you have any additional questions about the information I've shared. I'll be around to help you out again. Have a good day ahead.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.