Yes — you're definitely not alone in facing the "payments on hold" issue in QuickBooks Online. This has been a growing frustration for many users recently.
Post (or respond) in official Intuit Community threads to get visibility:
Mention your case numbers
Explain the financial impact (e.g., payroll disruption, vendor non-payment)
Ask to be added to any known investigation IDs
Submit Escalation or Complaint via These Channels
➤ Executive Office Escalation (last resort):
You can submit a formal complaint to Intuit's Office of the President via this form:
https://www.intuit.com/company/contact/
➤ Better Business Bureau (BBB):
Many users have reported success resolving held funds after filing a BBB complaint.
Asha Kanta Sharma
