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pacificcrestwindows
Level 1

Is anyone else having excessively long wait times for mobile checks to be deposited? On average its taking 7 days to get a single mobile deposit approved.

 
1 Comment 1
NerbynMaeI
QuickBooks Team

Is anyone else having excessively long wait times for mobile checks to be deposited? On average its taking 7 days to get a single mobile deposit approved.

Hello there, Pacificcrest. First-time users may experience longer wait times, but this is taking longer than the standard window for your deposits.

 

To help speed things up, I recommend double-checking that your check images are clear, as a blurry signature or a missing endorsement at the back of the check can stretch out the verification process with the issuing bank. For more detailed information, please refer to the article: Mobile Check Deposit with QuickBooks Checking.

 

However, if you’ve already verified that these details are on point when processing mobile check deposits, I recommend contacting our Payment Support team. They can analyze the issue further and assist you with the next steps.

 

Feel free to reply to this post if you need further assistance.

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