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Is quickbooks online having problems now? Can't create a new customer.

Quickbooks online seems to be having problems right now Sat 8/16.  Is that true?  I can't create a new customer.  No error message, it just won't save. 

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Best answer 10-15-2018

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Is quickbooks online having problems now? Can't create a new customer.

Yes, there is an issue with qbo right now. 

According to support:

"Yes, this is currently an emerging issue we are aware of and our engineering team is working on to correct. Clearing the cache and switching browser has worked for some people. If you try that or already have tried that and still have issues, I would suggest clearing the cache again in an hour or so."

There is currently a problem with the system.  You can report your issue here:  quickbooks.intuit.com/commerce/common/fragments/feedback.jsp

View solution in original post

2 Comments
Highlighted
Level 6

Is quickbooks online having problems now? Can't create a new customer.

Yes, there is an issue with qbo right now. 

According to support:

"Yes, this is currently an emerging issue we are aware of and our engineering team is working on to correct. Clearing the cache and switching browser has worked for some people. If you try that or already have tried that and still have issues, I would suggest clearing the cache again in an hour or so."

There is currently a problem with the system.  You can report your issue here:  quickbooks.intuit.com/commerce/common/fragments/feedback.jsp

View solution in original post

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Is quickbooks online having problems now? Can't create a new customer.

I switched from Google Chrome to Safari and it is working for now. Thank you.  I will try clearing my cache again later and try Google Chrome.  Thank you.

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