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Issue with AMEX transaction flow through

1 Comment

Issue with AMEX transaction flow through

Hello there, charles20.


I've checked our records and found out that our banking engineers are working on right now. Please contact our specialist to add you as one of the affected users. 


Here are the steps on how to contact them:


  1. Click the Help icon at the upper right corner and select the Contact us button below.
  2. Enter a brief description of your concern. Let's say for example " 504 Gateway Time-out ".
  3. Click Let's talk to process your concern.
  4. You can either choose to Get a callback or Get the number to talk to one of our specialists.
  5. Enter the needed information and click Confirm my call.


The Community is always here ready to guide you if you need assistance about QuickBooks. Take care!

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