Job cost : invoice and payment enter to the wrong job#

Hello @lbv,

I hope you had a great weekend. I’d be happy to help you correct the invoice and payment to get it applied to the right job. If you have already made a deposit in QuickBooks, the first thing you will do is delete the payment from the deposit. Here are the steps:

1. Open the affected invoice.

2. There are two tabs on the right panel of the Create Invoices window.

3. Go to the Transaction tab.

4. Under RELATED TRANSACTIONS, it will show the deposit you use as the payment.

5. Click the deposit transaction. It will open the Make Deposits window.

6. Click Edit at the top menu, and select Delete Deposit (Ctrl + D).

7. Click OK to confirm the action.

After deleting the deposit, it will open the invoice again.

If you have not made the deposit, and the payment is still in Undeposited Funds, you can simply delete the payment. Here are the complete steps:

1. Delete the payment from the Deposit.
2. Delete the payment.
3. Delete the invoice.
4. Create a new invoice under the correct job.
5. Create a new payment(using the original date).
6. Create a new deposit(using the original date).

Please let me know if you have any additional questions, or how I can help further. I’ll be here for you. Take Care!

Hello @lbv,

You're on the right track in changing the name associated with the wrong invoice. Let make sure the payment is posted, deposited, and reconciled correctly.

To start with, you'll have to get back with the payment and deposit created. Even if you don't wish to delete any transaction, it is recommended to delete the payment and deposit to avoid creating any duplicate entries.

That being said, consider deleting the payment and deposit in question, Once done, open the edited invoice and receive the payment from there. Make sure to enter the correct date based on the original transaction. Let me show you how.

1. Open the edited invoice.
2. Select Receive Payments.
3. On the DATE field, select the correct date. Say 10/01/2020.
4. Enter the partial amount you received.
5. Click Save & Close.

Then, deposit the payment into the correct bank account so you can easily add it to the reconciled transaction. To do so:

1. Go to Banking.
2. Select Make Deposits.
3. On the Payments to Deposit window, select the payment you recently entered.
4. Make sure the date is correct.
5. Click Save & Close.

From here, you can go back to the Reconciliation window of your bank account and put a checkmark on the deposit you entered to reconcile it.

Additionally, I've also included this helpful article to get a better view of how you can organize your customers' transactions: Get started with customer transaction workflows in QuickBooks Desktop.

If you have any other questions, please let me know in the comments below. I'll be here to lend a hand. Stay safe!