I just upgraded to the Mac 2020 and the spacing when inputting the description is too narrow. Is there any way to change that? My QB 2016 would open a large space to type in so I could see everything that has been written.... now I have to constantly click the preview to see it.
We haven't received any similar cases reported to us. To better isolate this behavior, let's go ahead and rebuild your data. Doing this can help fix data-related issues.
To do that:
Go to the File menu at the top menu bar.
Click on Rebuild Data.
On the QuickBooks Information window, select Ok.
The next thing to do is the verify data utility:
Click on File at the top.
Select on Utilities.
Then Verify Data.
If you see QuickBooks detected no problem with your data, select Ok. You may continue using your company file.
However, if verifying finds an issue with your data, you will be prompted to Rebuild Now or View Errors. Just click on the Close button, then perform either of the following troubleshooting steps found in this link: Resolve data damage on your company file.
Lastly, if the same thing happens after performing the steps presented above, I'd recommend getting in touch with our Customer Care Team. They have the ability to initiate a remote-viewing session that can help further investigate this matter.
Please let me know what the outcome is. I'd like to ensure everything is all set on your end. Have a great day!