I have instant deposit setup for Quickbooks Invoices that are paid over the weekend. However, I've had trouble matching those deposits to the invoice. Disclaimer - I'm still a novice when it comes to Quickbooks, so if I don't explain something clearly, please let me know!
With a normal QB Invoice, once the deposit is made, I can go into banking and match the deposit to the invoice that was paid. However, with the Instant Deposits, I'm not able to do that. How should I handle those transactions under banking?
Let's find out why the deposit isn't showing up when trying to match your bank transactions, tstrebeck.
I can give you some reasons that could prevent you from seeing the match option on the banking page. Please see the list below:
Make sure that the transaction has not been reconciled.
Verify the transaction was entered using the same bank account.
Double-check the transaction has not been previously matched to another downloaded bank transaction.
For deposit or payment received, make sure it's not on the Bank Deposit page (undeposited).
You can exclude the transaction instead of matching them. This will simply move the transactions out from the For Review tab, and won't impact your books since you've already recorded the payment. To do this, follow the steps below:
Go to the Banking menu, then select the Banking tab.
Select the For Review tab.
Select the checkbox of the transactions to exclude.
QuickBooks Online automatically generates a reconciliation report each time you finish reconciling. You can print or export the report in case there issues with your reconciliation in the following month.
Reach out to us if you have additional questions about matching transactions. The Community is always here for you to help 24/7.
Just curious if this information was helpful since I have the same problem. None of the reasons a match would be prevented apply to my situation. There is no reason the instant deposit should not pop up when I click Find Match, but the paid invoices do not show. I find this feature frustrating and just excluding transactions because QBO doesn't work seems like a work around, not a solution.