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jlinares35
Level 1

MERCHANT ACCOUNT

I DELETED A CUSTOMER IN MERCHANT ACCOUNT AND I WANT TO CREATE IT AGAIN

2 Comments 2
BettyJaneB
QuickBooks Team

MERCHANT ACCOUNT

Hi there, @jlinares35.

 

I can walk you through on how you can create another user account for QuickBooks Payments.

 

Adding a new user for your merchant account can be done in two ways. The following options below will help you achieve this goal.

 

First is from the QuickBooks Online:

 

  1. Click on the Gear icon at the top.
  2. Press on Manage Users.
  3. Select on Add user.
  4. Hit the Take payments only role.
  5. Tick on Next.
  6. Choose the types of transactions the user can view: All transactions or Transactions they create. Then select Next.
  7. Enter the user’s name and email.
  8. When you're done, select Save.

Second is from the Merchant Service Center:

 

  1. Sign in to the Merchant Service Center.
  2. Go to Account, then select Users and check to see if you already have an account created for your user.
  3. If not, select this invite link.
  4. Enter the email of the user you want to invite, then select a role. Users won't show on your list unless they accept your invitation. 
  5. They’ll receive an invitation email to start using QuickBooks Payments. If they already have an Intuit account, they can select Sign in. Otherwise, sign up. 
  6. After they sign in, they’ll get a link to the Merchant Service Center.

Here's a link that contains more details about the different ways of adding a user for QuickBooks Payments: Learn how to add users so they can process payments in QuickBooks.

 

I'm also adding here some great references that you can visit to learn more about processing payments and linking your QBO account with Merchant Services:

If there's anything else that you need about this or with QuickBooks, let me know. I'm always here to help you out.  Thanks for coming, and have a good one!

gayatriluthfias20
Level 7

MERCHANT ACCOUNT

Hi @jlinares35  , if you linked with Qb desktop on the Customers menu, select Credit Card Processing, then choose Merchant Service Center.

Or you could try to re link the merchant service account, here's how to link merchant service account . Comment back, cheers.

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