cancel
Showing results for 
Search instead for 
Did you mean: 
circa
Level 1

merchant account

How can I stop my merchant account monthly payment?

2 Comments 2
SarahannC
Moderator

merchant account

Hello there, @circa. Welcome to QuickBooks Community! 

 

These are the steps that guide you to stop your merchant account monthly payment:

 

  1. Log in to the Merchant Service Center portal as an admin user.
  2. In the Profile tab, select Account Profile.
  3. Click Close Account.
  4. In the Reason for closing dropdown, select a reason, and add any comments.
  5. Once done, click Submit.

 

If you don't see the Close Account option, you'll need to reach out to our Payment Support Team. They'll help you get this option or find another way to get this through. Here's how:

 

  1. Go to this link: QuickBooks Desktop with Payments.
  2. Enter your full name and email address.
  3. Then, follow the on-screen instruction to complete the process.

 

Once we process your request, you'll receive an email that confirms your QuickBooks Payments account is closed. Expect to get the email within one business day. 

 

Note: You can still access the Merchant Service Center to view or download reports, statements, and tax forms for up to 12 months.

 

You can visit here anytime if you have more questions about your payments account. I'll be around if you need anything else. Take care!

SarahannC
Moderator

merchant account

Hi circa,

 

Hope you’re doing great. I wanted to see how everything is going about stopping your merchant account monthly payment. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us