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office319
Level 1

My merchant account was closed for no reason. I didn't ask for it to be closed. Customer made payment, Now my funds are being held. Has this happened to anyone else?

How was a customer able to make payment in the first place, if my account was "closed". It's been 30 days and they now say we have to wait for another 60? How is this legal. It is $21k we are talking about!!!

1 Comment 1
FishingForAnswers
Level 10

My merchant account was closed for no reason. I didn't ask for it to be closed. Customer made payment, Now my funds are being held. Has this happened to anyone else?

@office319  "Has this happened to anyone else?"

 

This community is a veritable graveyard of such stories. Often, for much higher amounts than you have listed.

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