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peter124
Level 2

My QB online credit card processes instantly and funds are available for immediate withdraw. I notice (2nd time) that larger payments don't get processed for days?

I was paid 32k on Thursday at 3pm. Still no money available at Saturday morning

2 Comments 2
LollyNino_C
QuickBooks Team

My QB online credit card processes instantly and funds are available for immediate withdraw. I notice (2nd time) that larger payments don't get processed for days?

I understand how concerning it can be to experience delays with your payments, especially for larger amounts. I want to ensure you are able to get your funds as soon as possible. Let's work together to make sure that they are deposited into your bank account without further issue, @peter124.

 

Before anything else, could you please let me know which bank account you’re using for your instant deposits? This information will allow me to provide a more tailored and effective solution.

 

To make sure your payment processing is instant, please know that the Instant Deposit feature has daily limits. You can submit up to 5 requests per day, with each request capped at $25,000 (a total of $125,000 daily). These limits automatically reset at the start of each day. Third-party delays, such as bank processing times, can also play a role here.

 

To receive your money on the same day, you must submit requests before 3:00 PM PT. Requests made after 3:00 PM PT will be processed on the next business day.

 

For further guidance on handling instant deposits in QuickBooks, please review these resources:

 

 

If you have future issues, check the Get Help with instant deposits article for troubleshooting steps.

 

To further enhance your QuickBooks experience, contact our Live Expert Assisted team for personalized support and guidance, ensuring confident and efficient use of QuickBooks.

 

Should you have additional questions or need further clarification on the deposits, please don’t hesitate to ask. We're here to make sure you have all the information you need, no matter how small the detail may seem.

LollyNino_C
QuickBooks Team

My QB online credit card processes instantly and funds are available for immediate withdraw. I notice (2nd time) that larger payments don't get processed for days?

Hi @peter124,

 

I just wanted to check in and see how things are going. Did the solution we shared fix the issue for you, or are you still experiencing some difficulties?

 

I'm happy to help further if you need any more assistance!

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