Hi there, @operla32-yahoo-c.
There are lots of possible reasons why an account is on hold. It could be an NSF Hold (Non-Sufficient Funds), a billing hold (QuickBooks subscription), or a payment hold.
Here are the common reasons:
• When our systems identify processing patterns that pose a risk to any of the parties involved: You, your customer, or Intuit.
• When a transaction is processed after several authorization attempts and failures.
• When certain transactions require verification of your business type to ensure it is compliant with the Intuit Acceptable Use Policy.
In this case, I'd suggest reaching out to our Customer Support Team. This way, you'll be able to speak with our representative and determine the reason why your account is on hold.
To do that:
1. Click on Help at the top menu bar.
2. Select the Contact Us button.
3. Enter a brief description of the issue in the What can we help you with? box.
4. Press on Let's talk.
5. Select on Get a callback.
6. Key in your contact details, then tap on Confirm my call.
I've also added this link about connecting your credit cards accounts in QuickBooks: Connect bank and credit card accounts to QuickBooks Online.
Additionally, check this link to learn more about QuickBooks debit cards: Learn more about QuickBooks Checking accounts and the Cash Flow menu.
Don't hesitate to reach back out if you have any other questions. Take care.
