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vlandi
Level 1

My VersaPay payment keeps getting declined despite having ample funds to make the payment. What can be done?

 
1 Comment 1
SarahannC
Moderator

My VersaPay payment keeps getting declined despite having ample funds to make the payment. What can be done?

Hello there, vlandi.

 

I would like to help you out with this. However, it's important to figure out the exact reason for this.

 

To better isolate your concern, I would recommend contacting our QuickBooks payment support to investigate this further. They have the tools to pull up in a secure environment and be able to provide the accurate reason why it is declining on your end.


We can refer to this link as a reference on how to get in touch with them through chat: https://help.quickbooks.intuit.com/prechats/offerings/Messaging-Payments-Desktop/23041/view. For the schedule, 6:00 AM-6:00 PM Monday-Friday.

 

I'm always here if you need other help. Stay safe and healthy!

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