Not sure how to reconcile invoice, credit memo, and payment
We are using QB Desktop Pro 2019. We have a client that carries our products in multiple stores. A unique invoice is required for each store when products are delivered. We have recently discontinued some products and replaced them with different ones. The client requested a credit on the products that were replaced.
The transactions are as follows:
One store was issued a credit memo (#2243) in the amount of $90 and a corresponding invoice (#2242) of $59.76, resulting in a remaining credit of $30.24
Another store was issued a credit memo (# 2261) in the amount of $60 and a corresponding invoice (#2263) of $93.39, resulting in a debit of $33.39
The client combined the two balances and issued a check in the amount of $3.15 (the difference of the $30.24 credit from the first store and 33.39 debit from the second store)
My dilemma is that I’m unsure how to record the client’s payment to ensure everything will reconcile correctly across all invoices.