On the mobile app. If I create an invoice and try to give a discount in the totals where it actually says discount it will pop up an error has occurred how to fix this?

We'll troubleshoot your mobile device as problems like this are often caused by outdated or corrupted data, @plumbstuff.

Let’s begin by clearing your app’s data on your device. This will reset the app to its default settings and remove any cached files that might be causing the issue.

Here’s how:

For iOS users:
 

1. Open your Settings, then tap General.
2. Tap iPhone Storage and find the QuickBooks Online app.
3. Tap Offload App.

For Android users:
 

1. Go to the Home menu or tap the three dots in the upper right corner.
2. Tap Settings, then choose Refresh Data.
3. Tap Yes to confirm.

If clearing the app data doesn’t fix the issue, try uninstalling and reinstalling the QuickBooks app. This will ensure you’re using the latest version.

Alternatively, you can log in to your QuickBooks Online account using another supported web browser on your mobile device.

Let us know if you need more help.