Good day, lisaepiphany.
I'm here to share what I know about receiving payments online in QuickBooks Self-Employed.
Users who activated online payments will receive an email about the status of the application. If you're unable to received information vial Email, you'll need to reach out to the Merchant Services Team.
One of them will need to check your account through the Admin console to determine the status. Please reach them through this link:
https://community.intuit.com/browse/payments-contact-us
Please let me know how this goes, and I'll be sure to get back to you. You have a great day ahead.
