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TaylorHeating
Level 3

Option for Customer to pay online

Recently, if I try to email a customer an invoice so they can pay online, the Review and Pay box contained within the email is gray, meaning the customer cannot acces the payment feature.

I have checked all of the settings relating to this and nothing has changed. Ideas?

2 Comments 2
Fiat Lux - ASIA
Level 15

Option for Customer to pay online

You have to apply for QB Payment to accept online payments.

https:// quickbooks.intuit.com/payments/pricing/

 

or use a 3rd party processor to integrate with your QBO account, like this one

Comparison MF and QBO US.jpg

TaylorHeating
Level 3

Option for Customer to pay online

We are already set up with QB Merchant Services.

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