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Level 1

Paid invoice but not deposited

My customer paid an invoice through the merchant link (through the link emailed to her), the funds came through and the payment is shown as paid under her account but it was placed in undeposited funds. How do I correct this and include it in revenue? I don't quite understand the suggestions that I"ve read on the other threads. 

please advise.

Solved
Best answer 10-15-2018

Best Answers
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Level 7

Paid invoice but not deposited

Use the make a deposit screen & deposit the funds in your bank account.

It's already included in your revenue.

View solution in original post

3 Comments
Highlighted
Level 7

Paid invoice but not deposited

Use the make a deposit screen & deposit the funds in your bank account.

It's already included in your revenue.

View solution in original post

Highlighted
Level 1

Paid invoice but not deposited

My husband sometimes chooses to cash from rent rather than depositing in bank; of course I "receive payment". How do I reconcile? 

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QuickBooks Team

Paid invoice but not deposited

Hello @cfwnole,

 

You'll need to create a sales receipt transaction and deposit it to your bank to record your cash payment. Let me guide you how.

 

  1. Go to +New, the Sales receipt.
  2. Enter the sales receipt information.
  3. Click Save and close.
  4. Go back to +New, then Bank deposit.
  5. Select the sales receipt transaction under Select the payments included in this deposit section. Make sure to choose the Account where you want to deposit the payment to.
  6. Hit Save and close.

 

Once done, you can now reconcile your downloaded transaction with the sales receipt transaction in QuickBooks. Please see this article for detailed steps: Reconcile an account in QuickBooks Online.

 

You can also check these handy articles for your reference:

 

Stay in touch if you need help with anything else. I'll be around to help. Happy weekend ahead.

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