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Experienced Member

partiel credit card refund

a customer made a deposit on a future stay. i didn't have an invoice for him so his deposit showed as a credit on his account. he cancelled his reservation so i credited part of his deposit back. I entered it in my checking acct and attached it to Acct Receivable however, it still shows a credit on his acct in the amount of the short cancellation fee. Do i need to create an invoice for that amount? ie: $100 deposit showed as a credit on his account. I refunded $75 but charged him $25 fee. His acct no longer shows a credit of $100, just $25. I want his acct zeroed out.
1 Comment
Established Community Backer ***

Re: partiel credit card refund

Invoice for the fee, apply the credit from receive payments.