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Experienced Member

Paychecks

I didn't receive online pay stubs since March

 

1 Comment
QuickBooks Team

Re: Paychecks

Good day, @Folake.


The system uploads the pay stubs to Workforce once it is sent. If you have received paychecks for the past months and didn’t see this on your online account, I recommend contacting the employer.

 

It’s possible that your email address was changed or there are updates on their end. If not, please have them reach out to Customer Care Team for assistance verifying the root cause of the missing pay stubs.


Here are articles to guide in contacting support:

That should get you pointed in the right direction.


Keep me updated on how this goes. I’m always here to help if you need anything else. Have a good one!