Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHello everyone!
So I own a small alarm company, where my customers pay a monthly subscription fee to me (which I require to be set-up to automatically withdrawal from their checking account). I have always used recurring sales receipts to do this, but its not the best solution I hope.
I really need to use recurring invoices instead, so that if a payment doesn't go through, I still have that invoice created showing that they owe me still.
I'm considering setting up customers with recurring invoiced here on out, and also setting up a recurring sales receipt I guess, with just the amount to collect on that receipt and maybe leave the "product and service" field empty? Will this work, and will Quickbooks be able to match that sales receipt to the invoice that is generated?
No that will not work
An invoice is a sale, and a sales receipt is a sale, each is separate. Invoice they will pay you later, sales receipt they pay right now.
I would use recurring invoices, and then receive the payment per invoice when received, then make deposits - that gives you a complete history of the charge and the payment. then download banking if you use it, and match
Thank you for giving us detailed information about your concern, @jvanoy3.
Currently, there's no way for you to set a Sales Receipt with an empty item in QuickBooks Online. You have to select an item for your transactions.
Also, if you will create an invoice and sales receipt together it will duplicate the records in your book.
Here are the steps on how to add a recurring invoice:
For additional information about this process please feel free to read this article: How to create a recurring invoice and manage recurring transactions.
Here are some helpful article that will help you more about recurring transactions:
Please feel free to comment below if you have other questions. I'll be happy to help. Have a wonderful day!
Hi, I use recurring invoices for a service based business. My service is the same month to month and occasionally I will place a delayed charge on an account so that it will attach itself to the next invoice. However, some of my customers want their invoices payed automatically. Currently, I run the credit cards manually but would like to set up recurring sales receipts instead.
My question is, if I use recurring sales receipts will delayed charges be added automatically?
Consider using a recurring billing app and integrate it with your QBO.
Hope it helps.
Did you ever figure out a solution for this?
I'm working with a developer to set something up, because you are right that if a payment doesn't go through it becomes a disaster to try and track it down. Have an invoice with a recurring payment receipt would solve this.
The developer his helping me build this out in Zapier but I'm wondering if you found another way. It seems like a common problems QuickBooks should have addressed by now
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.