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Level 1

Paying the Amex bill via my bank's bill pay. however, it shows up in the Amex account as a transfer instead of a credit to the Amex account.

 
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QuickBooks Team

Paying the Amex bill via my bank's bill pay. however, it shows up in the Amex account as a transfer instead of a credit to the Amex account.

 

Hello, @bls2

 

You can create a credit card credit to show this payment under your bank.

 

Follow the steps below:

  1. Go to the +New button and select Credit card credit.
  2. Choose the payee.
  3. In the Bank/Credit account field, select the bank. 
  4. Add all the necessary information. 
  5. Click Save and close.

Here’s more information on how to record credit card payments.

 

Let us know if you still have any questions. The Community is always here to assist. Have a wonderful day!

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