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emmeti
Level 1

Payment Method

How can i change My Quickbooks Enterprise Subscription payment method?

4 Comments
GarlynGay
Moderator

Payment Method

You can definitely change the payment method for your QuickBooks subscription, emmeti. 

 

Let me show you where you can do it. 

  1. Log in to Customer Account Management Portal Site (CAMPS) through this site: https://camps.intuit.com/.
  2. Enter your Intuit login credentials.
  3. Go to the Payment Methods section.
  4. Select a payment method to view or edit its details.
  5. Update the payment method information.
  6. When you have made your changes, select Save and Close

If you need anything else, please let us know. We're here to help. 

Critchelow
Level 1

Payment Method

there is no option for me to edit payment method?

Critchelow
Level 1

Payment Method

There is no option to edit my payment method. It says underneath payment methods "there are no payments associated with this account"....

SarahannC
Moderator

Payment Method

Hi there, Critchelow. Thanks for joining this thread.

 

I would like to ask a few questions about your concern. Have you tried following the steps provided by my colleague above? If yes, normally, you should be able to see the Edit option in the Billing Information section once you log in to Customer Account Management Portal Site (CAMPS).

 

Are there payments already associated with your account? If yes, In QuickBooks Desktop, editing the payment method can be done by following the steps below. Let's try them one more time and see if you'll be getting the same message you had.

 

  1. Sign here.
  2. Under the Product & Services list, find our subscription.
  3. Select Details.
  4. Look for the Payment Method in the Billing Information.
  5. Click Edit.
  6. Update or change your payment method.
  7. Then, Save and Close.

 

Here are some articles that you can check anytime. It's all about finding your billing history and additional information in modifying the payment method:

 

 

If the same things happen, I would recommend contacting our specialists to investigate why it's happening on your end. To make sure we address your concern on time, please check out their work schedule in this link: Support hours and types. Go to the QuickBooks Desktop section to view details.

 

Let me know how everything goes. I want to ensure that you're good to go. Take care!

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