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kettia1984-gmail
Level 1

Payment option is been declined and i chose a monthly payment plan so can someone get back to me asap i need this access for my clients payment

 
2 Comments 2
Fiat Lux - ASIA
Level 15

Payment option is been declined and i chose a monthly payment plan so can someone get back to me asap i need this access for my clients payment

Is it related to QuicBooks Payment or paying your monthly/annually subscription?

GlinetteC
Moderator

Payment option is been declined and i chose a monthly payment plan so can someone get back to me asap i need this access for my clients payment

There are a few reasons why the payment feature is declined, kettia1984-gmail.

 

I've listed down below:

  • Type of products or services you sell
  • Industries that are categorized as high-risk merchants ( Example: Firearm sellers, vape and e-cigarette merchants, alcohol, and cigars)
  • Credit History

I would highly recommend contacting our QuickBooks Payments Support team so they can pull up your account and further check on what's causing this issue. You can contact them via this link: Contact Payments Support 

 

You may also check out fix customer's declined credit card payments for additional information.

 

Visit us again if you have other payments or any other concerns. We're here to help.

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