Thank you for your answer on previous question, and now we would like to double check re another situation. We have issued an invoice for the client in EUR (it is our base currency) , but he paid to our GBP bank account. So now when we want to make a payment, the system gives for us an error explaining that we can‘t use GBP bank account for paying the invoice which is in EUR. Can you advise how we can solve this problem?
Thanks for sharing what you'd like to achieve, Ivona.
Let me share some details about receiving payments with a different currency. In QuickBooks Online, we're unable to receive the amount paid from a GBP bank account for the invoice in Euro. When receiving the payment, you'll have to ensure that the account is also in Euro to avoid any error.
In case you'd like to change the currency of your customer, I suggest following the steps below.
To start, you'll have to make the customer's profile inactive to update the customer's currency.
Go to the Sales tab and then select Customers.
Double click the customer's name and then click the Edit button.
Select Make Inactive, then click Done.
Once done, let's recreate the profile.
Go back to the Customers section and then click New Customer.
Re-create the customer's profile.
Select the Payment and billing icon.
Click the In this customer pays me with drop-down menu, then pick GBP.