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payments account approval

I have already confirmed my account but when I went in to QB to link payment service I received an error message "page cant be displayed"


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Re: payments account approval

Thanks for posting in the Community, @StephanieG83


I can help figure out why you're getting this error when accessing the payment service link in QuickBooks. 


There is a possibility that this problem is due to other factors in your network or system. Have you already tried accessing the merchant services outside QuickBooks? If it works fine outside, you'll need to make sure Internet Explorer is properly configured to work with QuickBooks payments. 


You can refer to this article for more details: Configure Internet Explorer to work with QuickBooks Payments and related applications.


If this won't work, you can the other provided solutions in this article: Problem accessing Payments features from within QuickBooks.


Let me know how it goes after trying out the steps provided. I'll be here to help further if you keep seeing this error. Have a great weekend.

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