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Community Backer **



What is the correct way to fix unpaid cents on an invoice already paid - rarely customer's dont have the change of $0.01 - $0.50. I have one invoice that is showing $0.32 unpaid but is has  been paid with cash and deposited in the bank and in QB.




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Established Community Backer ***

Re: Payments

Method 1 (preferred) create customer credit memo for service item or expense account for discounts given. Apply credit memo to clear invoice.


Method 2 (NOT PREFERRED or CORRECT) edit original invoice by adding a discount line. Save and it is cleared but this method although seemingly easy-pleasy it in fact violates accrual accounting rules although if you report as cash basis it is more true to circumstances but still not correct

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