Hello, JoeJ58.
I've got a process to help you fix your printing check problems.
Before diving in, there are considerations we need to acknowledge when setting up a printer and printing it.
Check the following before you start troubleshooting.
Then, to know if your printer can print outside of QuickBooks, use Notepad.
- Select Start and browse to Notepad.
- Enter some text and choose File, then Print.
- Select the correct printer and select Print.
If that print test didn't work, follow these steps:
- Turn off the printer, restart your computer, and then turn the printer back on.
- Make sure the printer paper is loaded correctly.
- Select the Windows Start button, browse to the Control Panel, and double-click Printers and Faxes.
- If the printer shows Offline, right-click the printer and select Use Printer Online.
- Double-click the printer and if there are print jobs displayed in the queue, choose Printer, then Cancel All Documents.
- Close the window.
- Right-click the printer, choose Properties, and select Print Test Page.
Note: If the printer is a network printer and the test page does not print, network issues could be the cause.
If the issue persists, let's go back to Solution 1 through this article: Troubleshoot PDF and Print problems. This resolves common printing problems. Once finished, print the check again.
However, if all fails, I suggest contacting your IT personnel. They can help you troubleshoot the printing issue.
Let me know if you have other printing concern in QuickBooks. I'm here to lend a hand. Stay safe!