Let's see what's happening on your invoices, Mkneitz.
The Paid stamp will show on the Print Preview window if you've customized the assigned invoice template. Here's how to do it within the Invoice page:
- Open the affected invoice and go to the Formatting tab.
- Select Manage Templates. This will automatically highlight the assigned invoice template.
- Click OK. This will open the Basic Customization window.
- Under the COMPANY & TRANSACTION INFORMATION section, mark the Print Status Stamp box.
- Click OK. It will go back to the invoice page.
- Go to the Main tab and preview the invoice again.
We can also do it through the Templates page. Here's how:
- Click Lists at the top menu and select Templates.
- Double-click on the invoice template you want to update.
This will open the Basic Customization window.
- Under the COMPANY & TRANSACTION INFORMATION section, mark the Print Status Stamp box.
- Click OK.
- Preview the invoice you want to print. Make sure it is using the correct TEMPLATE.
Let us know how this goes so we can further assist you. Additional details would be much appreciated. Have a great day!