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Community Contributor **

Purchase order is displaying Product Category

I have categories set up in my Products to help sort by stage of inventory.  When I create a Purchase Order, the categories show up in my "Activity" description.  How can my Purchase Order just display the product I want to order from my vendor?


Thanks for your help


Re: Purchase order is displaying Product Category

A warm to the Community, wtblack.

I'm here to lend a hand in showing the product only on your purchase order. Let's get started.


To show the product you want when creating a purchase order, ensure that the categories option on the template is not selected.


Here's how:


  1. Click the Gear icon at the upper right corner and choose Custom Form Styles.
  2. Select the Master template and click Edit.
  3. Go to the Content tab and click the middle part of the template.
  4. Under Columns, remove the check-mark for Category in the Product/Service.
  5. Hit Done.



You can get more details in these articles:


For account discussion, feel free to reach out to our QuickBooks Online Support.


  1. Sign in to your QuickBooks Online Company.
  2. Click (?) Help at the upper right corner.
  3. Select Contact US on the pop-up.
  4. Enter a brief description of your concern then hit Continue.
  5. Click Get a callback.
  6. Enter your contact information.
  7. Select Call me.

That's it! Keep me posted if you have any other categories concerns in QuickBooks Online. Have a good one.

Community Contributor **

Re: Purchase order is displaying Product Category

Thanks for the reply.  I tried that, and had category unchecked but it still displays.


When I create a PO, under Item Details, and Products/Service, the Product as well as the Category display.  I only want to see Category when I look at the Products page to be able to filter based on the stage the product is in.  Is there a way to make that happen?


Thanks again!

QuickBooks Team

Re: Purchase order is displaying Product Category

Hi wtblack,


Currently, we're unable to customize the Purchase Order template that way. I can send a product suggestion directly to our engineers on your behalf. They can consider this feature added in the future updates.


Meanwhile, you can visit our blog site to know the latest update of QuickBooks. Here's the link: 


You might also want to check our page for future reference: Income and expenses.


Let us know if you need further assistance.

Community Contributor **

Re: Purchase order is displaying Product Category

I guess I am confused on what Product Categories are used for.  I thought they were strictly an internal organization use to filter my products.  I never intended them to be forward facing for either my customers or vendors.  So there is no way to leave them active for me to filter, but not display on Purchase Orders or Invoices?


Re: Purchase order is displaying Product Category

I appreciate you getting back to the Community, wtblack.


Let me help share additional information about Product categories.


Currently, the system is design that when creating a transaction using the product with the category assigned, the product name that will show up under the Activity column will be the category: product name. This happens because the product is associated with the category.


I understand how this particular functionality would be useful in the system. Please know that I’m taking note of your feedback and passing it along here on my end. Need not to worry, I will forward this request to our product engineers, so that this may be considered for future upgrades.


Additionally, you can visit our QBO Blog for additional reference while working with QuickBooks, and register to our Newsletter to receive email updates about what new changes are being rolled out.


For additional information, you may find below articles helpful in the future:

If you have any follow up questions, please let me know by commenting below. I'd be happy to answer any questions you may have. Have a great day!

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