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Purchase receipt not visible when entering a bill

We are receiving in purchase order items but when we process a bill against received item the po receipt is not appearing in the list when we add the vendor? The po lines have the closed flag ticked when we view it. Any help would be greatly appreciated! Thank you 

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QuickBooks Team

Purchase receipt not visible when entering a bill

I'd be glad to help, KCBFUK.


When you open the purchase order, do you see a RECEIVED IN FULL status below the vendor drop-down menu? If so, this means that a bill was already created from this purchase order. 


You'll want to open the Transaction History to see which bill the purchase order was linked to. To do that, you can follow these steps:


  1. In the purchase order page, click Reports tab.
  2. Select the Transaction History button.
  3. The Transaction History - Purchase Order window will pop-up and you will see the bill in the Receipts section.

Here's a sample screenshot for a visual reference:



You can open the bill to see the details or delete it.


If the purchase order status only says Closed, it's possible that the Mark As Closed button was selected. You can click the Mark As Open button to reopen the purchase order. This way, when you create a bill, you will be prompted to link the transaction.



Here's a sample screenshot of the pop-up message you will get when you create a bill after reopening the purchase order:



For more details, feel free to read this article: Accounts Payable workflows in QuickBooks Desktop.


I'll be right here if you need more help with QuickBooks Desktop. Take care and stay safe.

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