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nasavs
Level 1

quickbooks 2020 crashes when sending direct deposits

quickbooks 2020 crashes when sending direct deposits.  It closes the database and payments haven't been made. 

5 Comments 5
Fiat Lux - ASIA
Level 15

quickbooks 2020 crashes when sending direct deposits

Run the Verify/Rebuild Data utility.

nasavs
Level 1

quickbooks 2020 crashes when sending direct deposits

I've run all the utilities and nothing works. 

Fiat Lux - ASIA
Level 15

quickbooks 2020 crashes when sending direct deposits

How big is the file size?

nasavs
Level 1

quickbooks 2020 crashes when sending direct deposits

25.54MB

ChristineJoieR
QuickBooks Team

quickbooks 2020 crashes when sending direct deposits

Thank you for raising your concerns here in the Community, @nasavs. I can help you fix this error you are having in QuickBooks Desktop.

 

Here are some reasons why the software stopped:

 

  • Your company name may be too long.
  • You may have a damaged or missing QBWUSER.INI file.
  • You may have corruption on your hard drive.
  • Your program files or QuickBooks Desktop installation may be damaged.
  • You may have a damaged Windows operating system.

 

Let's run the Quick Fix My Program from the QuickBooks Tool Hub to fix this. Your program will undergo a brief repair as a result of this action.

 

Here's how to do it:

 

  1. Download and install the latest QuickBooks Tool Hub.
  2. Once done, open the file and select Program Problems.
  3. Select Quick Fix my Program.
  4. Start QuickBooks Desktop and open your data file.

 

If the issue continues, see the following article for more troubleshooting steps: Fix issues when QuickBooks stops working.

 

If you require future tips and related articles, you can visit this page anytime.

 

Please reach out to us if you need help managing your QuickBooks transactions. I'm determined to help you out.

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