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Level 1


I received bank information for one of my vendors, they are requesting that i sent a direct deposit instead of a writen check. When I go to my vendor and put in all the bank information, Quickbooks is asking for a PIN. I have not set up a pin that i can remember. Where do i set one up or where could i find this PIN?

1 Comment 1


Hello there, ADMIN20202,


There is a payroll service PIN which is used for sending payroll information through Direct Deposit. You can check that here:

  1. Select Employees menu, then My Payroll Service, then Account/Billing Information.
  2. Sign in to your Intuit Account.
  3. Go to Payroll Info section. Under Payroll service PIN.

If you forgot the pin, you'll need to download the PIN request form. You need: 

  • The form must be signed by the Primary Principal or Secondary Principal.
    The Primary Principal is the person you have assigned as the owner of the company when you signed up for the direct deposit service.
  • Indicate the EIN (Employer Identification Number) of the company that is requesting for PIN change.
  • Photocopy/Picture of any government issued ID (e.g. driver s license) of the Primary Principal.It is critical that the name and the signature in the ID is clear, and the ID is still valid (not expired).

Check this article to know where to send the requirements: Change PIN for processing direct deposit payroll.


I'll be right here if you have other questions about setting up a deposit in QuickBooks.

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