Quickbooks Desktop Pay Online Email Link

Welcome to the Community, Ryan Be.

I'm here to ensure that you can view invoice through the QuickBooks Desktop webpage.

First, you'll need to make sure to update QuickBooks Desktop to the latest release. This way, all information syncs properly to the webpage. Here are latest available release for each versions:

• QuickBooks 2022
• QuickBooks 2021
• QuickBooks 2020
• QuickBooks 2019

Also, if you're having trouble with your PDF viewer, I suggest checking out this article: Troubleshoot PDF and Print problems with QuickBooks Desktop. It provides troubleshooting steps to fix common PDF errors.

I'm also adding this link to learn how to verify that an invoice was emailed and read by recipient.

Reach out to me if you still require any additional assistance about invoices. I've got you covered. Have a wonderful day.

Thank you for the reply. I updated to the latest version and still have the same issue. I attached a pdf that may help explain the issue better. The first page is a snip of the webpage the link brings you to. This is the link generated by Quickbooks when you email an invoice from within Quickbooks. When you click the "View Invoice" button you get the error shown on the second page of the pdf. This has been going on for a couple months now.

Thanks for reaching back out and sharing screenshots, Ryan. I’ll make sure this view invoice concern gets settled.

You only mentioned the first recommendation above. Did you also try the Print and PDF Repair tool?

If not yet, I recommend performing the troubleshooting instructions. Otherwise, it would be best for you to contact our support team. They can check the issue further and help you find more solutions.

Here’s how:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
4. Give a brief description of your issue, then choose a way to connect with us.

Once everything is good, you can add and match bank feed transactions in the program. Then, use this reference to ensure your account are balanced and accurate: Reconcile an account in QuickBooks Desktop.

Don’t hold back to drop a comment below if you have any other questions or concerns besides these emailed invoices. We’ll always be here to help. Keep safe!

Thanks Madelyn. I do not have any issues creating a pdf invoice. I normally pdf the invoice and attach it to an email to the client with the pay online link. My issue was just the error received from clicking "view invoice" on the webpage from the pay online link.