Connect with and learn from others in the QuickBooks Community.
It seems the new payment reminder feature only allows you to send reminders to your customers with email addressess. If they dont have an email you still have to manually enter them. I hope this is not true because i was thinking that this
Hi there, JohnnyP.
You'll want to enter a dummy or your email address if the customer doesn't have it. This way, you'll be able to use the Automated Payment Reminders feature in QuickBooks Desktop.
Let me share an article about setting up and managing payment reminders in QuickBooks: How to customize and manage payment reminders.
To know more about new features in QuickBooks Desktop 2020, refer to this link: What’s new in QuickBooks Desktop 2020.
Reach out to us if you have further questions. Have a good one.