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Quickbooks Desktop Pro 2019 Install stuck "Installing QuickBooks Desktop 2019"

I began installing QBs this afternoon.  It got stuck for about two hours with no activity.  I cancelled the installation and tried to uninstall from the computer (was unable to do so because it hadn't finished installing).  I tried to begin installation again and as soon as I get to "Installing QuickBooks Desktop 2019" everything stops.  Even task manager shows no activity.  

1 Comment 1
QuickBooks Team

Quickbooks Desktop Pro 2019 Install stuck "Installing QuickBooks Desktop 2019"

Hi there, @StephA.


I'm grateful that you provide us with details about the steps that you've tried. I'm here to assist you with installing your QuickBooks Desktop. 


Let's download the QuickBooks Tool Hub. This hub contains different tools to help fix common QuickBooks Desktop errors including installation errors.


I'll walk you through the steps below:


  1. Close QuickBooks.
  2. Download the most recent version ( of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
  6. Select the Installation Issues tab.
  7. Click the QuickBooks Install Diagnostic Tool. Let the tool run.
  8. When the tool finishes, restart your computer to ensure the components are properly updated.

For the complete process on fixing installation errors, please check out this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.


For complete details in performing these process, please check out these articles:


If the problem continues, I'd suggest giving our Technical Team a call. They have extra tools like screen-sharing to check on your file and verify on what's causing the issue.


To reach them:


  1. In your browser, navigate to
  2. Choose QuickBooks Desktop.
  3. Select the issue or topic.
  4. Click the Green Phone button to see the support number.

This should guide you on the right track, @StephA.


Please know that I'm just a reply away if there's anything else you need. Enjoy your weekend!

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