Hi there, @andreabarattini,
Thanks for your time checking this with us. I can share some information on how to turn off Payments notifications in QuickBooks Desktop.
You're able to turn off online payments in the Preferences window. Let me guide you through the steps:
- Open QuickBooks then click the Edit menu.
- Choose Preferences.
- From the list select Payments.
- Go to the Company Preferences tab.
- Click Turn off Online Payments.
You may want to check this article for your reference: https://merchantcenter.intuit.com/wapweblet/ims-mp-help/en/qbms/sh_ipn_remove_links.html
You can also to turn off the pop-ups in QuickBooks. Here's how:
- Click the Edit menu.
- From the drop-down, choose Preferences.
- In the Preferences window, select General.
- Click the My Preferences tab.
- Check the box Turn off pop-up messages for products and services.
- Click OK.
- Restart QuickBooks and sign in as the same user. The pop advertisement will no longer appear.
If you're getting the same problem after doing the recommended steps, I'd recommend getting in touch with our QuickBooks Payments Team. There they can check your account and help you with the cancellation. Here's how to contact us: Contact QuickBooks Payments
That should get you on the right track, @andreabarattini. Please let me know if you have any more questions or you need further assistance with QuickBooks. You got me here to lend you a helping hand anytime. Have a good day!